IOR Services & EOR Services

IOR and EOR Logistics Services

“Importer of Record” is a term used in customs law. When a supply chain involves the import of goods across international borders, most governments require your company to have an established business or other legal entity in the country to take responsibility for conducting the import and export transactions.

On the other hand, Exporter of Record (EOR) is often a country’s exporter. The EOR obtains export licenses, follows the country’s export rules, and documents and ships items according to standards.

IOR and EOR logistics services help firms import and export products by acquiring licenses, clearing customs, and organizing transportation. These services facilitate import and export and assure regulatory compliance.

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Hi-Tech
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The IOR is often the owner or purchaser of the imported goods, but it can also be a properly authorised agent or legal entity in the destination country if the end-user doesn’t want to be involved in getting it there.

The benefits of using an IOR service

As your company plans its strategy for importing goods, it’s important to know the benefits and potential cost-saving of using an IOR service.

Avoid import complications and expense

If your company doesn’t have a physical presence in the country of import, this can cause you many unwanted complications and expenses. And even if you do, the personnel in country may not have the required customs knowledge or accreditations to complete the entire customs compliance requirements and follow the correct procedures.

These are often complicated processes in the local language with the requirement for a person to be physically present within the Customs offices to complete and submit the relevant documents.

An Importer of Record service such as ours can act on your company’s behalf as the officially recognised legal entity.

An IOR has responsibility for : 

  • ensuring import compliance with the import regulations in that country
  • payment of the relevant taxes, duties and other fees for the imported goods
  • filing the correct documentation, permits and licencing

What do our Importer Of Records services include ?

  • Documentation compliance checks, import permits and licensing
  • Clear shipments through the relevant customs channels
  • All customs clearance charges and levies pre-paid on your behalf
  • Perform the last-mile delivery to the end user
  • Shipment status reports
  • Storage solutions
  • Temporary imports / temporary exports – navigating your IT hardware through customs procedures for temporary imports and exports, e.g. for repair.

For further assistance, please email empire@empireworld.com.my, call +603 5885 6922 or send the enquiry form below.